Lots of answers to customer service questions are located above in info.

Here’s the scoop on how to get in touch with customer service:
Please be nice; there’re just two of us, but we’re real people and promise to take care of you.

Email: customerservice@smartwool.com
Pro Purchase inquiries: propurchase@smartwool.com

Phone: 888-879-WOOL (9665)
Fax: 970-879-0937

Hours of operation:
Monday - Thursday, 9 a.m. - 6 p.m. and Friday, 9 a.m. - 4 30 p.m. Central Standard Time

USPS address:
SmartWool
Attn: Customer Service
3495 Airport Circle
Steamboat Springs, CO 80487

If you'd like to return a product purchased from smartwool.com, click here for help.

If you're curious to see what the SmartWool Guarantee is all about, please click here.