100% Satisfaction Guarantee
We design our products to live up to your greatest
And we stand behind everything we make, 100%.
If for any reason you’re not satisfied with your SmartWool® product,
please return it to us within
two years of purchase and we'll make it right.
Return the item to the store where you originally made the purchase for a replacement.
Mail the item back to us at the address listed below along with a
completed 100% Satisfaction Guarantee Form.
Download a form here >
Attn: Guarantee Department
3495 Airport Circle
Steamboat Springs, CO 80487
We will replace the item with a comparable item based on style,
functionality, and price. Please allow 4-6 weeks
Have an unworn item that you want to return? Get the info here.
Email us at: firstname.lastname@example.org
Or give us a call: 888-879-9665
Customer Service hours: Monday - Friday, 8 a.m. - 4:30 p.m. central
Normal wear and tear is not covered by the guarantee. Want to know how to care for your wool socks & clothing?