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When do we ship?
We ship orders made through www.smartwool.com on business days only. “Business days” are Monday through Friday, and exclude federal holidays within the United States. Holidays include: Martin Luther King Day, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas and New Year's Day.
If you choose to upgrade your shipping to Overnight, your order must be placed by 10:00 a.m. Eastern Standard Time for you to receive it on the following day. Please know that we do not ship overnight on weekends or Holidays. Overnight orders placed on Friday prior to 10 a.m. EST will be delivered on Monday.
Deliveries to PO Boxes, and APO/FPO addresses will be shipped via US Postal Service Priority Mail. There is no tracking service available for these shipments.
We ship to all 50 United States, plus Puerto Rico, Guam, America Samoa and all APO/FPO addresses.
Once an order is placed, it can not be cancelled. Your order does come with a free return shipping label.