FREE SHIPPING AND RETURNS
Free shipping, when offered, is valid for ground shipping. Free ground shipping valid on full price orders only. Most items may be shipped to the 48 contiguous United States via Standard Ground service. You can expect your order to arrive in 5-7 business days. Delivery days are Monday-Friday, excluding U.S. federal holidays. Free shipping may not be available for some customers.
FREE RETURN POLICY
Wrong size, color, or style? Our 100% Satisfaction Guarantee makes it easy to return your unworn SmartWool items.
A return label will be enclosed with all orders. If you need a return label, please contact our Customer Service team at 1-888-879-9665 or at firstname.lastname@example.org
Please note and keep the return tracking number until your account is credited.
Smartwool Refunds policy:
General Refunds: Refunds for purchases made on Smartwool.com will be made to the original payment methods used to complete the order.
Gift Card Specific Refunds: Purchases made using gift card or split payment will be refunded back to the original payment methods in the amounts used to complete the order.