Pro Purchase Program

Eligibility Requirements/Qualifications for Smartwool’s Pro Purchase Program:

Listed below are the categories of industry professionals Smartwool supports in its Pro Purchase Program. We offer this program as an incentive for you to use our products and to pass your experiences with Smartwool on to the public. While we always love to help you get properly outfitted, we ask that you abide by the rules governing Smartwool's Pro Purchase Program. Purchases made for anyone other than approved users will result in immediate dismissal. (This dismissal may cause an overwhelming feeling of sadness and discomfort.) By completing the application you acknowledge and agree to adhere to the responsibilities outlined in our terms and conditions.

Please read all of the information below, including our terms and conditions, before applying out for the program. To be approved, you must take all of the required steps and provide the required documentation via email to propurchase@smartwool.com.

RETAIL STORE EMPLOYEE
Individual pro purchase accounts are available to store employees currently working for a retailer that sells SmartWool products in the USA. To qualify, provide a Smartwool account number, and a business card or current paycheck stub (please black out dollars and social security information). You may also register using a Promotional Code provided by the Smartwool Rep that services your account. Use of this code is not required.

REI RETAIL STORE EMPLOYEE
REI employees must register and access the site through Snap Link. Please have your employee number ready, as it is required for access.

INDUSTRY
Individual industry pro purchase accounts are available to full-time employees of companies in the outdoor industry that offer reciprocal pro purchase privileges. To qualify for this category you must be an exhibitor at the OIA or SIA tradeshows. You must register using your business email address. To qualify, provide a business card or current paycheck stub (please black out dollars and social security information). You may also register using a Promotional Code provided by a SmartWool Rep. Use of this code is not required.

ADVENTURE TRAVEL GUIDES
Individual pro purchase accounts are available for full-time employees of adventure travel companies that offer multi-day, human-powered outings. Companies offering sightseeing tours and/or bus/van/air tours will not be approved. You must register using your business email address. To qualify, provide a business card or current paycheck stub (please black out $ and social security information). 

BACKCOUNTRY SKI GUIDES
Individual pro purchase accounts are available for Telemark or Randonee backcountry ski guides who are certified with the American Mountain Guides Association (AMGA). To qualify, provide a current paycheck stub (please black out dollars and social security information), as well as current proof of certifications.

CLIMBING/MOUNTAINEERING GUIDES
Individual pro purchase accounts are available for guides/instructors who are certified with the following: International Federation of Mountain Guides Association (IFMGA) or American Mountain Guides Association (AMGA.) To qualify, provide a current paycheck stub (please black out dollars and social security information), as well as current proof of certifications.

FLY FISHING GUIDES
Individual pro purchase accounts are available for state licensed (if applicable) fishing guides. To qualify, provide a current paycheck stub (please black out dollars and social security information), as well as current proof of certifications. Additional supporting documentation may include a current company brochure, catalog or personal advertisement listing your name as a guide, a personal business card from the guide service, or a letter of reference from the guide service you are employed by. Proof of personal liability insurance must be demonstrated.

RIVER RAFTING, PADDLING OR SEA KAYAK GUIDES
Individual pro purchase accounts are available to those who are working in the river (raft or kayak) or sea-kayaking guide business in either ownership or actual on-river guiding. To qualify, provide a current paycheck stub (please black out dollars and social security information), as well as current proof of certifications. Additional supporting documentation may include a current company brochure; catalog or personal advertisement listing your name as a river guide, owner or operator; or a personal business card from the guiding service. Lastly, liability insurance must be demonstrated.

SKI/SNOWBOARD INSTRUCTORS
Individual pro purchase accounts for ski instructors are available for current certified ski or snowboard instructors affiliated with the Professional Ski Instructors of America (PSIA) or the American Association of Snowboard Instructors (AASI). To qualify, provide a current paycheck stub (please black out dollars and social security information), and current PSIA or AASI credentials.

SKI PATROL
Individual pro purchase accounts for ski patrollers are available only for current, paid, professional patrollers who are employed full-time in season. To qualify, provide a current paycheck stub (please black out dollars and social security information), and current NSP division credentials.

WHAT TO EXPECT IN THE APPLICATION PROCESS:
Please remember to send in the proper documentation to support your application in a timely manner. If you have a question about your application, feel free to email propurchase@smartwool.com or call 888-879-9665

WHAT COULD KEEP AN APPLICATION FROM BEING APPROVED:
1. Please submit required documentation. If we do not receive the proper credentials to support your application, you will not be approved.
2. Remember to use your business email and company shipping address. The billing address must match the address at which you receive your statement.
3. REI Employees must access the system through Snaplink.

THINGS TO KNOW ABOUT SMARTWOOL’S PRO PURCHASE PROGRAM:
1. Pro purchase accounts expire after one year of being approved. After that year you must submit a request for renewal to propurchase@smartwool.com with updated credentials.
2. If you do not hear back within a week of applying, please contact propurchase@smartwool.com.
3. Each year you may purchase up to 12 pairs of socks, eight pieces of apparel, and eight pieces of accessories.

TERMS AND CONDITIONS
We are pleased to offer discounted Smartwool products to Industry Professionals and Retail Store Employees. We offer this program to you as an incentive to use our products and pass your experience with SmartWool on to the public. In return for the privilege of using this program, we ask that the requirements below are met.

Important: Prior to the approval of your application, verification of employment must be emailed to: propurchase@smartwool.com. Acceptable forms of verification are:

  • letter from your Supervisor on company letterhead
  • personal business card
  • pay stub (please black out dollars and social security information)

You may also be asked to provide a company brochure that describes what your business does.

• Retail Store Employees: You must provide your store’s Smartwool account number. REI employees must access the system through Snaplink.
• Product feedback is your responsibility. Pro and Employee accounts not participating in feedback surveys may be terminated. Smartwool will communicate with Pro’s/Employees via email on a regular basis. Keep your email address current. Accounts with e-mails returned as undeliverable will be closed.
• Purchases are intended for personal use only; no ordering for friends, relatives or pets.
• Do not mention your Smartwool Pro Purchase status in any store that carries our products.
• If clients or friends ask you about Smartwool, please refer them to our website www.smartwool.com or to the stores that carry our product in your area.
• All pro and employee orders must be shipped to the business address only. No orders will be shipped to personal addresses or PO Boxes!!! Members qualifying as properly certified association members may ship to the residential address in their profile.
• All sales are final. Please order carefully as we cannot accept returns/exchanges unless the product is defective.
• Purchases must be made with credit card only. We do not accept cash, money orders or checks.
• Your Pro Purchase privileges need to be renewed annually.
• Individual accounts are limited to 18 pairs of socks, eight pieces of apparel and eight pieces of accessories per year.
• Prices are subject to change without notice.
• Please allow 5-10 business days for order processing.
• Shipments will only be made within the USA.
• SmartWool reserves the right to change the terms and conditions governing this program at any time at our discretion.
• Product training may be required to receive discounted product when applying for the first time and when renewing your membership in the program.
• This business agreement gives Smartwool the right to terminate your account.