Smartwool® | Guarantee

Extraordinary Comfort. Exceptional Quality. Unbeatable Durability.

We want you to love your Smartwool product.

We also want you to feel confident in your purchase. If for any reason you’re not satisfied with your Smartwool® product, please return it to us within two years of purchase and we'll make it right. 

Here’s how:

Return the item to the store where you originally made the purchase for a replacement.


Mail the item back to us at the address listed below along with a completed 100% Satisfaction Guarantee Form.
Download a form here >

Attn: Guarantee Department
3495 Airport Circle
Steamboat Springs, CO 80487

We will replace the item with a comparable item based on style, functionality, and price. Please allow 4-6 weeks
for processing. 

Have an unworn item that you want to return? Get the info here.


Email us at:
Or give us a call: 888-879-9665

Customer Service hours:  Monday - Friday, 8 a.m. - 4:30 p.m. central standard time

Normal wear and tear is not covered by the guarantee.