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100% Satisfaction Guarantee
We design our products to live up to your greatest adventures. And we stand behind everything we make, 100%.
If for any reason you’re not satisfied with your SmartWool® product, please return it to us within two years of purchase and we'll make it right.
Return the item to the store where you originally made the purchase for a replacement.
Mail the item back to us at the address listed below along with a completed 100% Satisfaction Guarantee Form (click here).
Attn: Guarantee Department
3495 Airport Circle
Steamboat Springs, CO 80487
We will replace the item with a comparable item based on style, functionality, and price. Please allow 4-6 weeks for processing.
Email us at: firstname.lastname@example.org
Or give us a call: 888-879-WOOL (9665)
Customer Service hours: Monday - Thursday, 8 a.m. - 5 p.m. and Friday, 8 a.m. - 4:30 p.m. Central Time