We are currently offering free standard shipping on orders of $89+ placed on smartwool.com.
Shipping is based on normal carrier restrictions and delays. We cannot guarantee arrival. Delivery days are Monday-Friday, excluding U.S. federal holidays. Free shipping may not be available for some PRO group customers.
Express and priority orders must be placed by 1:00pm EST (10:00am PST) Monday - Friday to be processed and shipped the same day.
Standard orders must be placed by 6:00pm EST (3:00pm PST) Monday - Friday to be processed and shipped the next day.
Express and priority delivery are not eligible for P.O. boxes. Please note that we do not ship overnight, on weekends, or Holidays.
Priority orders placed on Friday prior to 1:00pm EST (10:00am PST) will be delivered on Monday.
Priority orders placed on either Friday after 1:00pm EST (10:00am PST), Saturday or Sunday will be delivered on Tuesday.
Actual shipping times may vary due to carrier delays.
STANDARD SHIPPING RATES:
$7 Standard: 5-7 business days
No weekend delivery. NOT available for orders to AK and HI.
$15 Express: 2 business days
No weekend delivery. Available for orders to AK and HI.
$30 Priority*: Next day
No weekend delivery. NOT available for orders to AK and HI.
*Saturday and Sunday orders ship on Mondays
WHEN?
We ship orders on business days. “Business days” are Monday through Friday, and exclude federal holidays within the United States. Holidays include: Martin Luther King Day, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas and New Year's Day.
Deliveries to PO Boxes and APO addresses ship via USPS. All other deliveries ship via FedEx or USPS.
Legal title to purchased product transfers to the buyer at point of shipment.
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Free Returns
Free Return Policy Smartwool offers free returns within 30 days from the date of purchase. Items must be unused, unwashed, and unaltered.
Store Returns Return the unworn item(s) to the store where you originally made the purchase for a refund or exchange.
Online Returns Return unworn item(s) purchased at smartwool.com 30 days from the date of purchase for a complete refund. Initiate a return by accessing your order history and selecting “Return Items."
Refunds may take up to 3-5 weeks to process due to the time often required for shipping and bank processing. Exchanges are not available.
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Free Shipping
We are currently offering free shipping on orders $89+ placed on smartwool.com.
Shipping based on normal carrier restrictions and delays. We cannot guarantee arrival. Offer is valid for the continental US excluding Alaska, Hawaii, Puerto Rico and any US territories, as well as PO Box addresses. Delivery days are Monday-Friday, excluding US federal holidays. Free shipping may not be available for some customers.
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