At Smartwool, building a culture that respects the dignity and differences in others, is the driving force behind our success. Our commitment to diversity and inclusion is supported through our actions, decisions, and initiatives. At Smartwool, our mission of serving others includes everyone! This backdrop informs our accessibility initiatives.
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Free Returns
Free Return Policy Smartwool offers free returns within 30 days from the date of purchase. Items must be unused, unwashed, and unaltered.
Store Returns Return the unworn item(s) to the store where you originally made the purchase for a refund or exchange.
Online Returns Return unworn item(s) purchased at smartwool.com 30 days from the date of purchase for a complete refund. Initiate a return by accessing your order history and selecting “Return Items."
Refunds may take up to 3-5 weeks to process due to the time often required for shipping and bank processing. Exchanges are not available.
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Free Shipping
Free standard shipping on orders $89+
Offer is valid for the continental US excluding Alaska, Hawaii, Puerto Rico and any US territories, as well as PO Box addresses. Delivery days are Monday-Friday, excluding US federal holidays. Free shipping may not be available for some customers.
SHIPPING RATES & INFO:
$7 Standard: 5-7 business days No weekend delivery. NOT available for orders to AK and HI.
$15 Express: 2 business days No weekend delivery. Available for orders to AK and HI.
$30 Priority*: Next day No weekend delivery. Available for orders to AK and HI.
