We know how much fun it is to get packages in the mail.
For easy access to your order status and history, register for an account here. Account holders can easily manage their profile, shipping and billing information. To check your order status without an account, go to Track My Order.
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Free Return Policy Smartwool is offering an extended free returns window through 1/31/27 for orders placed from 11/1/26-12/31/26. Items much be unused, unwashed and unaltered.
Store Returns Return the unworn item(s) to the store where you originally made the purchase for a refund or exchange.
Online Returns Return unworn item(s) purchased at smartwool.com 30 days from the date of purchase for a complete refund. Initiate a return by accessing your order history and selecting “Return Items."
Refunds may take up to 3-5 weeks to process due to the time often required for shipping and bank processing. Exchanges are not available.
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Free Shipping
Free Standard Shipping
Offer is valid for the continental US excluding Alaska, Hawaii, Puerto Rico and any US territories, as well as PO Box addresses. Delivery days are Monday-Friday, excluding US federal holidays. Free shipping may not be available for some customers.
SHIPPING RATES & INFO:
Free Standard: 4-7 business days No weekend delivery. NOT available for orders to AK and HI.
$17.50 Express: 2 business days No weekend delivery. Available for orders to AK and HI.
$25 Priority*: Next day No weekend delivery. Available for orders to AK and HI.
